17 June 2006

Alignment

People get things done either by themselves or with the help and support of others.

Effectiveness can easily be achieved when a group of people speaks the same common language with the same objective works together. If execution is done right, then success is a sure thing when the task is brought to completion.

Efficiency? It depends on many other factors, such as task size and time constraint. If the task is simple, then it would be more efficient if the task is performed by one person. If complicated, then the next factor considered is time constraint. If high urgency, then a team with different expertise relevant to the task should be employed.

Alignment is about minimizing the possibility of negative touchpoint experience among a team of people. Conflicts and contradictions are inevitable because people have different values. Common lanugage is built by negotiation and compromise.

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