05 May 2009

Who Cares About Rules? Beta

According to the MTR, there are certain rules to observe in order to ensure a safe and comfortable journey. Some important but always ignored ones are listed below.

1. Please move into the bus compartment after boarding.
2. Please do not obstruct the staircase or doorways.
3. Please hold on to the handrails while standing.
4. Please offer your seats to the senior citizens, disabled persons or pregnant ladies.

There are rules to almost everything. However, people always relax rules governing themselves. They care less about how others feel and what others think.

As Mahatma Gandhi put it, "there are limits to self-indulgence, none to restraint." When will people learn to respect others through respecting themselves?

04 May 2009

Derwent Executive

Because of the poor economic climate, I start looking for a job again. Below is the reply from one recruitment agency. Interesting one!

Derwent: Dear Daryl

Experience: This one is better than Manulife... at least they know my name.

Derwent: Reference Number: GXX/1XXX1

Position: Asia Pacific Training Manager - Retail

Thank you for your recent application and the details you provided outlining your employment history in relation to the above position. I have perused your resume in detail but unfortunately, on this occasion you have been unsuccessful.

Experience: I have been unsuccessful... I HAVE BEEN UNSUCCESSFUL!!! Thank you for telling me that I've failed!!!

Derwent: Again, thank you for taking the time to respond to our advertisement. I wish you well in your job search.

Experience: Oh yeah... you wish!

Derwent: Yours sincerely


for and on behalf of Xxxxxxxx Heng

Agnes Xxxx

derwent executive
t. +852 2xxx 1xx1
d. +852 2xx1 8xxx

Experience: On behalf of someone? How busy is this Heng!? Well... maybe that's how the world operates. When you have no value, they don't even bother writing back personally.

Derwent: NOTICE
The information contained in this electronic mail message is privileged and confidential, and is intended only for use of the addressee. If you are not the intended recipient, you are hereby notified that any disclosure, reproduction, distribution or other use of this communication is strictly prohibited. If you have received this communication in error, please notify the sender by reply transmission and delete the message without copying or disclosing it.

think before you print - a component of Derwent Executive's enviromental management system

Experience: Will I print out this junk!?

03 May 2009


This is a letter I received on 23 April from Manulife. Obviously, this is just another junk letter. However, should a company that positions itself as a professional service provider do junk mail?

Manulife: Apr 23, 2009

Dear Manulife Customer,

Experience: They don't even know my name!?

Manulife: Change of Manulife Advisor/MPF Intermediary

Experience: So what is it exactly? Manulife Advisor? Or MPF Intermediary? Gee!!!

Manulife: Policy(ies)/Account(s): 0xx0x0xx-2xx3x6

We would like to advise you that WONG XX XXX, XXXX, who has been serving your policy(ies) or account(s) is no longer registered with our Company. To ensure the continuity of our professional service to you as our valued customer, we have assigned one of our experienced Manulife Advisors/MPF Intermediaries* to serve you:

Name of new Manulife Advisor/MPF Intermediary: MAK SAU XXXX, XXXXXXX
Contact Number: 9XXX XX6X

Experience: I never know that there is this WONG something! And who's this MAK again!? Experienced?! How do I know!?

Manulife: Please be aware that it may not be in your best interest to surrender your policy early or switch your policy to a new one. If you are approached at any time in this regard, please contact Manulife for further follow up.

Experience: Holy! Should I contact Manulfie, or that MAK!???

Manulife: We are confident that you will continue to receive quality service from Manulife and thank you for choosing Manulife to meet your financial needs.

Experience: As far as I could remember, I have never received any quality service from Manulife.

Manulife: If you have any enquiries regarding your policy(ies) or account(s), please contact your new Manulife Advisor/MPF Intermediary or our Customer Service Hotline at 2108 1188.

Experience: If there is MAK, then why again this Customer Service Hotline? Does it imply that I should not rely on MAK for the professional service but Customer Service Hotline!?

Manulife: Yours faithfully,

Manulife (International) Ltd.
Customer Services

Experience: I was expecting MAK to write me this letter, but not Customer Services!

Manulife:* If you prefer to be served by a particular Manulife Advisor/MPF Intermediary for your policy(ies) or account(s), we will organize this upon receipt of your written confirmation.

Experience: Forget about it!

Manulife: This is a computer printout. No signature is required.

Experience: Oh so what!? Am I supposed to sign on a junk letter?