Tweets of 8-14 Aug 2012

14 Aug
A Tufte-inspired app that visualizes the twittersphere http://bit.ly/QxSDrl via @FastCoDesign
‏@Choypw

14 Aug
Now on sale: The Little Printer by @BergLondon: http://bit.ly/RKQ6Ou via @FastCoDesign
‏@Choypw

14 Aug
Why Customer Experience Is The Only Thing That Matters http://is.gd/2nafzG What is the role for #servicedesign in #cem via @GrahamHill
‏@Choypw

14 Aug
It's Not Who Your Customers Are, It's How They Behave http://ow.ly/cWkDc via @MichaelHinshaw #cem
‏@Choypw

14 Aug
How to Engage Your Customers and Employees http://bit.ly/LSTPZK via @TPDashboard @rwang0 #cem
‏@Choypw

14 Aug
A clever font hack allows you to build stunning infographics without spreadsheets. http://bit.ly/Peeusv via @FastCoDesign #ux
‏@Choypw

14 Aug
Customer Journey Mapping Game http://bit.ly/xR4jkH via @TPDashboard #ux #servicedesign #cem
‏@Choypw

13 Aug
Designing a Great Customer Experience in the Age of Irrational Customers
Forrester Blogs http://bit.ly/Pdxcz4 #cem
‏@Choypw

13 Aug
7 Customer Experience Words You Must Know How To Explain http://bit.ly/MNHs2X via @michelfalcon @TPDashboard #cem #custserv #nps
‏@Choypw

12 Aug
The Changing Role of Marketing in the Customer Experience Era http://hbcemcollection.tumblr.com/post/28864432374/the-changing-role-of-marketing-in-the-customer
‏@Choypw

10 Aug
8 Surprising Characteristics Of Winners At The London Olympics http://onforb.es/MGVYJw via @Jon_Ferrara
‏@Choypw

10 Aug
Ad agency creates a flipbook with ‘bad breath’ http://ow.ly/cShY0 via @designtaxi #cem #ux
‏@Choypw

10 Aug
Why The Price Doesn't Always Matter http://bit.ly/MERRxA via @bernadettejiwa @TPDashboard #cem
‏@Choypw

10 Aug
12 Most Expendable Phrases in Business Writing http://goo.gl/qogTI via @12Most @jeanniecw
‏@Choypw

10 Aug
"Information is cheap, but meaning is expensive." George Dyson via @JoeGinese
‏@Choypw

10 Aug
The Great #Marketing #Sales Disconnect: Industry Study Reveals 36% of Leads Never Called http://onforb.es/OOAYfD via @Jon_Ferrara #CRM #sCRM
‏@Choypw

10 Aug
Avoid Customer Experience 'Fails': 9 Tips from Generation Z http://shar.es/vyJvQ via @MichaelHinshaw #cem
‏@Choypw

10 Aug
The Future of Customer Centricity: Insights from Top CEOs http://bit.ly/ufHDca via @CXJourney #cem
‏@Choypw

9 Aug
Here’re the collaboratively collected ‘Mapping Service Experiences’ results of #ServiceDesign Drinks http://www.slideshare.net/ServiceDesignBerlin/mapping-service-experiences-service-design-drinks-berlin via @SD_Berlin
‏@Choypw

8 Aug
50 definitions of employee engagement http://bit.ly/OGVAJG via @CXJourney #hr #culture
@Choypw