Tweets of 15-21 Aug 2012

21 Aug
"Of the 2000+ mousetraps patented, only two have sold well - both from the 19th c." http://risd.cc/NE5JEd via @cindygallop @johnmaeda
‏@Choypw

21 Aug
#Twitter provides update on follower, but nothing on unfollower. 1+ follower is nice-to-have, but 1+ unfollower is must-have-not. #fail
‏@Choypw

21 Aug
What is life? From B To D, from Birth To Death. But what’s between B and D? It's C, Choice. Our #Life is a matter of choices. Choose wisely!
‏@Choypw

21 Aug
Are you ready for dynamic customer experiences that adapt to customers in real-time? http://is.gd/SgPvIK @GrahamHill #servicedesign #cem
‏@Choypw

21 Aug
Turning Customer Intelligence into Innovation http://feedly.com/k/SdMBQV by @ScottDAnthony @wimrampen #cem
‏@Choypw

20 Aug
Manage expectation with unexpected exception, and that's random. #ux #cem
‏@Choypw

20 Aug
Do You WOW Customers With Every Exception? http://goo.gl/L5sTf via @KateNasser @CXJourney #cem
‏@Choypw

20 Aug
Interesting New Ways to Define and Segment your Market http://feedly.com/k/OC5gAU via @wimrampen #cem
‏@Choypw

19 Aug
"Design creates culture. Culture shapes values. Values determine the future." Robert L. Peters
‏@Choypw

18 Aug
Success is not a result of having the best technology, but in offering the best user experience. #ux #cem
‏@Choypw

18 Aug
Tracking the Customer's Journey to Purchase http://feedly.com/k/Ro6p6s via @wimrampen #cem
‏@Choypw

18 Aug
Check out this face drawn using only letters from comic sans http://bit.ly/OX9c15 via @FastCoDesign #ux
‏@Choypw

17 Aug
Infographics Become Easy As Pie, With This Disruptive Font http://bit.ly/Peeusv
‏@FastCoDesign

17 Aug
The 7 deadly #sins of #management http://bit.ly/OiVUKu via @HarvardBiz @TheForumCorp
‏@Choypw
17 Aug
The Disciplined Pursuit of Less - @GregoryMcKeown http://bit.ly/MGWrM3 via @Jon_Ferrara
‏@Choypw

16 Aug
The Next Big Idea From Twitter’s Founders? Pinterest, Basically http://bit.ly/PraeCP via @FastCoDesign #ux
‏@Choypw

16 Aug
Are some fonts more believable than others? A fascinating experiment: http://bit.ly/PfAliq via @FastCoDesign #ux
‏@Choypw

16 Aug
A Portable Speaker That Kicks Hard, With An Ingenious UI http://bit.ly/PcDakg via @Pounehr #ux
‏@Choypw

16 Aug
4 Barriers To Social Business Transition - http://bit.ly/MBXfSc via @Jon_Ferrara #SocBiz
‏@Choypw

15 Aug
The Untapped Value Of Complainers: http://ow.ly/cMvET via @MarketTools #VOC #CEM
‏@Choypw

15 Aug
10 Customer Experience Tips from Guy Kawasaki via @themangr http://bit.ly/OWGq09 via @CXJourney #cem
‏@Choypw

15 Aug
Turn Your Company into a Customer Platform - @HarvardBiz http://blogs.hbr.org/cs/2012/05/turn_your_company_into_a_custo.html … via @JohnDiJulius #cem
@Choypw
15 Aug
Customers Are People, Too - Forbes http://bit.ly/MXKDVR via @CXJourney #cem #custserv
@Choypw