24 Jul
hey students out there. this look like a fun little competition put on by SMITH & TED http://www.smithmag.net/sixwordbook/2012/05/21/call-for-submissions-a-new-book-of-six-word-illustrations-by-students/ @smithmag @TheBlackHarbor
@Choypw
24 Jul
Customer Understanding: Do You Really Know What Your Customers Want And Need? http://shar.es/tBqS0 via @thecustomerblog #cem
@Choypw
24 Jul
Ogilvy’s Jeffrey Bowman Discusses New Generation of #Marketing and #Advertising http://bit.ly/M6fMWv via @Desk
@Choypw
24 Jul
How Apple recruits: http://bit.ly/MKjEqT via @FastCoDesign #hr
@Choypw
24 Jul
13 ways to avoid distractions http://ti.me/P2Dn8u via @TIMEHealthland @TIME
@Choypw
23 Jul
Universal wrapping paper and greeting card for any occasion http://ow.ly/cpicT via @designtaxi #ux
@Choypw
23 Jul
This typography series of faces will make you look at fonts in a whole new way: http://ow.ly/cosDn via @designmilk #ux
@Choypw
23 Jul
A billboard that advertises nothing http://ow.ly/cpiqD via @designtaxi #ux #marketing
@Choypw
23 Jul
All Customers Are Not Created Equal http://bit.ly/LFCjIo via @CXJourney #cem #loyalty #retention
@Choypw
23 Jul
People don't want "better" http://feedly.com/k/OeCjL9 via @wimrampen
@Choypw
22 Jul
Stop lying about how important your customers are....Does the customer come really first? http://ht.ly/1Ol3Hq via @Cogiva #cem
@Choypw
22 Jul
Experience is prevention. Recovery is care. Prevention is better than cure. #cem #ux
@Choypw
22 Jul
Expand your mind: At a restaurant, order a food you normally can't stand, and eat it. http://tinyurl.com/7hxyzh5 via @DonPeppers
@Choypw
21 Jul
Action is the only reaction that matters. @leeclowsbeard
@Choypw
20 Jul
#Nordstrom The One (and only) Rule in its Employee Handbook http://bit.ly/OJL80h via @CXJourney #culture #tchat #cem #hr
@Choypw
20 Jul
Are you Pleasing or DELIGHTING your customers?
Teresa Allen :: http://www.allenspeaks.com/news/are-you-pleasing-or-delighting-your-customers-/#.UAibO9RdzTw.twitter #custserv #cem
@Choypw
20 Jul
Your Best Brand Asset Is Understanding Yourself - first step on the path to #authenticity http://buff.ly/NGCA9e via @joepine @jody_lentz
@Choypw
20 Jul
Are Your Touchpoints Pushing Customers Out The Door? http://shar.es/tzkgp via @MichaelHinshaw #cem
@Choypw
19 Jul
It's about the relationship, not the transaction http://bit.ly/Lu2ay2 via @GrahamHill @mjayliebs #cem
@Choypw
19 Jul
The Secret To Improving Your Touchpoints? Map ‘Em http://bit.ly/MPucdd via @Desk @b2community #cem
@Choypw
19 Jul
Michael Schrage recommends thinking about how proposed innovations make your #customers more valuable http://bit.ly/MFC4rT via @TheForumCorp
@Choypw
19 Jul
Enhancing Relationships With Customers Through Online #Brand Communities: http://bit.ly/NhYaXJ via @ariegoldshlager
@Choypw
19 Jul
How to Boost Creativity & Innovation in 10 Minutes http://bit.ly/LryDoC via @Desk @inc
@Choypw
19 Jul
Just because it’s added doesn’t mean it has value. @leeclowsbeard
@Choypw
18 Jul
New Ways of Visualizing the Customer Journey Map http://ow.ly/cjHNd via @GrahamHill @useeds #cem #servicedesign
@Choypw
18 Jul
If 91% businesses say #cem is a differentiator, why do only 18% define it and 0% deliver it http://is.gd/cn7jly @GrahamHill #servicedesign
@Choypw
18 Jul
The huge gap between brand promises and service delivery http://is.gd/x4VYnZ via @GrahamHill #servicedesign #cem
@Choypw
18 Jul
Why Marketers must fix disconnect between brand promise and experience http://is.gd/H0W3DC via @rkbake @GrahamHill #servicedesign #cem
@Choypw
18 Jul
The experience economy meets the mall http://nyti.ms/Oe0nkx via @avreese @randydeutsch @joepine #cem #UX
@Choypw
18 Jul
In Pursuit of #cem Excellence http://bit.ly/ODjdhz via @TPDashboard @juliebhunt #custserv
@Choypw
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