Tweets of 1-7 Aug 2012

7 Aug
Three Things Your Company Can Learn from a Bottle of Water http://blogs.hbr.org/cs/2012/08/three_things_your_company_can_learn.html #cem
‏@Choypw

7 Aug
#secretservice @johndijulius http://instagr.am/p/OAbUOcsaAL/ via @AMMDean
Which book is it?
‏@Choypw

7 Aug
To Be Your Best, Try Being "Uncomfortable" http://onforb.es/OAUsY1 via @Jon_Ferrara
‏@Choypw

7 Aug
A nice example of sexy, well-laid type. http://lovelypackage.com/a24-silence-water/#more-24925 via @thefoxisblack #ux
‏@Choypw

7 Aug
The Power of Negative Thinking http://www.nytimes.com/2012/08/05/opinion/sunday/the-positive-power-of-negative-thinking.html via @thefoxisblack
‏@Choypw

7 Aug
Quality is not strategy http://lnkd.in/P5Arpe
‏@Choypw

6 Aug
Let's Get Real-Real via @speakinggump @joepine http://bit.ly/MdAVrT
‏@Choypw

6 Aug
Personalization goal: "interactive experiences tailored to optimally satisfy individual needs" by @Baynote http://bit.ly/T6I8Pv via @joepine
‏@Choypw

5 Aug
5 Principles of Peak Performance http://p.ost.im/p/deh5hJ via @wimrampen
‏@Choypw

5 Aug
Better, Simpler, Cheaper: The Formula That Makes Tesco Great http://bit.ly/OxIPy9 via @TPDashboard #leadership #culture #cem
‏@Choypw

4 Aug
Can the world’s largest companies incorporate sustainability & responsibility into their DNA? http://bit.ly/Rh2KpL via @FastCoExist #CSR
‏@Choypw

3 Aug
Turning complainers into brand advocates - 5 steps http://tinyurl.com/ccayoxm via @DonPeppers #custserv #cem
‏@Choypw

3 Aug
So, how smart are your #touchpoints? http://ow.ly/cGKLK via @MichaelHinshaw #cem
‏@Choypw

2 Aug
These cutting-edge maps don't present physical space, but how people live in it instead. http://bit.ly/T32rxe via @FastCoExist #ux
‏@Choypw

2 Aug
5 Things Potential Customers Want to Hear http://www.inc.com/tom-searcy/how-to-sell-5-things-prospects-want-to-hear.html via @Inc @TPDashboard #sales #crm
‏@Choypw

2 Aug
Ten Reasons Winners Keep Winning, Aside from Skill - Rosabeth Moss Kanter http://ow.ly/1lN6do via @InnovationDaily
‏@Choypw

2 Aug
Minimum requirement is always the most critical. That's the basic key need of user. If it is not met, everything else has 0 value! #cem #ux
‏@Choypw

2 Aug
9 Ways To Be More Customer-Centric http://ow.ly/cFYXu via @MichaelHinshaw #cem
‏@Choypw
2 Aug
Infographic: Visualizing Prime Numbers, For People Who Suck At Math http://bit.ly/Mz1IQQ via @FastCoDesign #ux
‏@Choypw

2 Aug
Thinking is a process of getting past ignorance and into solutions and ideas. http://ow.ly/cFhCt via @designtaxi
‏@Choypw

2 Aug
How to Win Trust: 3 Rules http://bit.ly/LKW0Kb via @TPDashboard cc @DonPeppers
‏@Choypw

2 Aug
HOW TO create a customer journey map by @skewitt http://is.gd/0R6goz and service blueprint http://is.gd/YlAF4I via @GrahamHill #cem
‏@Choypw

2 Aug
Great customer journey map (and blog) from @skewitt http://is.gd/Dtdd0N via @GrahamHill #servicedesign #cem
‏@Choypw

1 Aug
Rethinking the concepts of Email http://www.thefoxisblack.com/2012/08/01/mail-rethinking-the-concepts-of-email/ via @thefoxisblack #ux
‏@Choypw

1 Aug
Watch: A Peek Inside The Apple Recruiting Process http://bit.ly/OBqJPI via @FastCoDesign #hr #culture
‏@Choypw

1 Aug
5 Customer Experience competencies your organization needs. http://bit.ly/M1LNOd via @IBMVivisimo @JeanneBliss #cem
‏@Choypw

1 Aug
The best companies are people centric - there is nothing more important than employees and customers. via @ValaAfshar #leadfromwithin
‏@Choypw

1 Aug
Confusing Customer Experience With Customer Experiences http://bit.ly/Om8xIO by @apmcinnes via @frontreport #cem
‏@Choypw

1 Aug
1 + 1 = 3: Ken Burns on what makes a great story http://j.mp/JJftN0 via @brainpicker
‏@Choypw