Tweets of 28 Mar-3 Apr 2012

3 Apr
3 Critical Insights Into Creativity From Lehrer’s “Imagine” http://is.gd/u6qub7 via @PaddyHarrington @streborv @FastCompany
@Choypw

3 Apr
Kelly Bodine on the #BoomwowowowBOOM of experiences http://bit.ly/Hh5Y39 via @WorkPlayX @Forrester #cem #ux #servicedesign
@Choypw

3 Apr
Read the latest Brand and Experience Insider from me and my colleagues @gostonemantel http://bit.ly/HaMxtD via @joepine
@Choypw

3 Apr
The Six Components of a Customer's Experience http://wp.me/pyJL7-kt via @thecustomerblog #cem
@Choypw

3 Apr
The #CRM Process - Step By Step http://dld.bz/bmdKX via @ThinkAboutCRM
@Choypw

3 Apr
The High Cost of Your Annoyance http://goo.gl/mAOJF via @BWLCompany @DanWaldo
@Choypw

3 Apr
Are You Avoiding the Wrong Pain? http://goo.gl/V4Iv9 via @DanWaldo
@Choypw

3 Apr
Engage employees and reduce turnover - a must-read! http://bit.ly/H76sbK via @SarahHedayati @DebbieLaskeyMBA
@Choypw

3 Apr
HOW TO: Create a stellar customer experience http://bit.ly/HFBRVu via @annettefranz #cem
@Choypw

3 Apr
Employee first? Customer second? Customer always goes first. Employee is always important. Employee without customer has zero value. #cem
@Choypw

3 Apr
#custserv is not customer experience. Quality of #custserv is. #cem
@Choypw

3 Apr
Understanding Customer Experience http://lnkd.in/YuGXGf
@Choypw

3 Apr
Shawn McCoy of @JRAtweets on the value of experiential design http://bit.ly/H6Pxwo via @joepine #cem #ux
@Choypw

2 Apr
The Six Habits of Highly Empathic People http://youtu.be/G9jC1ThqTNo via @kimkorn
@Choypw

2 Apr
HOPE or HYPE? The New Strategic Edge: Tapping Your Customer’s Personal Passions http://is.gd/GNaknw from @WolffOlins @GrahamHill
@Choypw

2 Apr
Simplify your life. Track only deliverables and meetings http://lnkd.in/KCHQD9
@Choypw

2 Apr
Customer Experience Design: It’s Not About the Process It’s About the Human Being http://bit.ly/HfNsrO via @B2Community @OnionInsights #CEM
@Choypw

2 Apr
Customers will replace R&D as the main source of new ideas
Game-Changer: http://www.game-changer.net/2012/03/28/customers-will-replace-rd-as-the-main-source-of-new-ideas/#.T3j2wq2jfJX.twitter via @jorgebarba @Brainzooming
@Choypw

2 Apr
How do you define your market? By product? By Demographic? Or you can do it the best way: http://bit.ly/HwQMoC via @wimrampen
@Choypw

1 Apr
Experience Design with A Die http://wisdomboom.blogspot.com/2012/04/experience-design-with-die.html?spref=tw #cem #ux
@Choypw

1 Apr
Experience Is The Next Frontier In Marketing http://bit.ly/AvBwNA via @FastCoLead @rowdybraude @FastCompany #cem
@Choypw

1 Apr
A Powerful (Mission) Statement http://www.inc.com/magazine/201202/a-powerful-mission-statement.html via @Inc @kimkorn
@Choypw

1 Apr
3 Tips to Develop Loyal Customers With Customer Experience http://bit.ly/HzcHIQ via @themanagr @TPDashboard #cem
@Choypw

1 Apr
Seven Steps To Find Your “Uncommon Sense” http://bit.ly/H28caC via @ariegoldshlager
@Choypw

31 Mar
16 Articles on Defining #Brand Strategy & #Branding: http://bit.ly/HrDvwy via @clear_nickg @GuidoKerkhof @Brainzooming
@Choypw

31 Mar
The Customer Loyalty/Customer Experience Conundrum http://bit.ly/HnEKfN via @TPDashboard #cem
@Choypw

31 Mar
Two Lists You Should Look at Every Morning http://lnkd.in/qmF9EM
@Choypw

31 Mar
How To Lead Change: 3 Simple Steps http://lnkd.in/8nru4e
@Choypw

31 Mar
How Good Design Is Like Underwear http://lnkd.in/TSwVP3
@Choypw

31 Mar
How Top Brands Pull Customers into Orbit http://lnkd.in/Sccg9A
@Choypw

31 Mar
Three Rules for Innovation Teams http://lnkd.in/VTrst3
@Choypw

31 Mar
The Pillars of Influence and How to Activate Cause and Effect http://lnkd.in/t9kfUx
@Choypw

31 Mar
20 Important Customer Experience Statistics for 2012 http://fonolo.com/blog/2012/03/customer-experience-statistics-2012/?ls=web_twitter via @fonolo #cem
@Choypw

31 Mar
4 customer strategy questions to ask right now: http://bit.ly/HseOQy via @customeralchemy @1to1Media #cem
@Choypw

30 Mar
#CEM makeover. 5 tips for success via @ShaunSmith_CEM
@Choypw

30 Mar
9 Extreme #Creativity Questions from Peter's Laws http://ow.ly/9Y9aC via @Brainzooming
@Choypw

30 Mar
You mean there are no new ideas? http://ow.ly/9Y8Ws via @Brainzooming
@Choypw

30 Mar
8 Qualities of Remarkable Employees http://bit.ly/y7dcEg via @Inc @TPDashboard
@Choypw

30 Mar
A 'Customer Development Manifesto' by @sgblank - http://bit.ly/GXC8RP via @ralph_ohr
@Choypw

30 Mar
A #brand isn't just a logo: 16 Articles on Defining Brand Strategy and Business Branding Topics http://ow.ly/9XjNh via @Brainzooming
@Choypw

29 Mar
Five Steps to Successful Customer Communication http://bit.ly/GYbS9C via @1to1media @TPDashboard #cem #custserv
@Choypw

29 Mar
The Four P's Redefined http://goo.gl/S1RJ9 via @knealemann @tedcoine
@Choypw

29 Mar
Seth's Blog: The essential question to ask before extending your brand http://bit.ly/HrlMAJ via @ThisIsSethsBlog
@Choypw

29 Mar
Customer Experience as a Branding Strategy http://bit.ly/GX6NyE via @OnionInsights #CEM #Branding
@Choypw

29 Mar
What it takes to win with customer experience http://bit.ly/GZiw5b via @TPDashboard #cem
@Choypw

29 Mar
Reciprocity: What Have You Given To Your Customers Lately? http://www.experiencetheblog.com/2012/03/reciprocity-what-have-you-given-to-your.html#.T3N_aK6sw9o.twitter via @thecustomerblog #cem
@Choypw

28 Mar
Aligning with the Consumer Decision Journey http://hbr.org/web/ideas-in-practice/aligning-with-the-consumer-decision-journey via @TPDashboard #cem
@Choypw

28 Mar
Stay Relevant and Win Customers http://bit.ly/HiZYHr via @portfoliodotcom @TPDashboard #cem #brand #loyalty
@Choypw

28 Mar
Customer-Centricity: let’s wake up and address the real issue! http://www.mycustomer.com/blogs/maziqbal/customer-blog/customer-centricity-let-s-wake-and-address-real-issue via @thecustomerblog @TPDashboard #cem
@Choypw

28 Mar
Customer experience and brand strategy http://ow.ly/9UqAX via @MichaelHinshaw #cem
@Choypw

28 Mar
Privilege, Justifications and Expectations http://goo.gl/fb/SIuBy via @JenKuhnPR @joegerstandt
@Choypw

28 Mar
Great animation on why we need more people-centred #servicedesign http://is.gd/qvbQTq via @lixindex @GrahamHill @joelbaileyuk
@Choypw