Tweets of 29 Nov-5 Dec 2011

5 Dec
B2B marketing: You cannot have a relationship with a segment; you can only build it with an individual. via @joepine @TatianaCaptari
Choypw

5 Dec
3 Questions to Check When "New and Innovative" Becomes "Status Quo" http://bit.ly/tqI9PJ via @Brainzooming #ideas
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5 Dec
Customers 2015: Will YOU Be Ready? http://www.salesandmarketing.com/article/customers-2015-will-you-be-ready via @MichaelHinshaw #cem
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5 Dec
#Brand Touchpoint Matrix http://brandtouchpointmatrix.com/ #cem
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5 Dec
Customer Experience and #Brand Touchpoints http://www.marketingminds.com.au/customer_experience.html #cem
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4 Dec
Innovation metric: The potential of a new idea is inversely proportional to its comfort factor. via @MARTYneumeier
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3 Dec
What is co-creation? http://flpbd.it/1e0r via @wimrampen
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3 Dec
Visualizing the customer experience using customer experience journey maps http://www.joycehostyn.com/blog/2010/03/22/visualizing-the-customer-experience-using-customer-experience-journey-maps/ #cem #ux
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3 Dec
3 Ways To Respect The "Co" In Consumer http://pulse.me/s/3H7Ob via @wimrampen @prem_k #scrm
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3 Dec
The Real Innovating Power of Eight Words http://ow.ly/7GGxU via @Assistly
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3 Dec
Factory of the Future: VW¡¯s innovative ¡°Transparent Factory¡± http://feedly.com/k/ti1Mpp via @wimrampen
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2 Dec
Like is not Love. Like actually means nothing. Love basically means everything. Aim for <3! #cem #ux
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1 Dec
The anatomy of an experience map http://ow.ly/7L8dY via @method_inc #cem
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1 Dec
CX Journey Maps: Plotting the Customer's Journey http://cxjourney.blogspot.com/2011/11/cx-journey-maps-plotting-customers.html?spref=tw via @marc_c_mandel #cem
Choypw

1 Dec
Customer Experience at the Speed of Trust http://bit.ly/tr0DXk via @markorlan @MichaelHinshaw #cem
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1 Dec
Stop Competing to Be the Best http://lnkd.in/7xAMGr
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30 Nov
What are your CX predictions for 2012? http://community.forrester.com/message/15858 #cem
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30 Nov
What We Really Know About Consumer Behavior http://lnkd.in/Y6ZYHn
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30 Nov
Better to hold your tongue than to eat your words. via KnowledgeBishop #leadfromwithin
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29 Nov
3 Free great books to read if you are an Interaction Designer http://bit.ly/uhlHAv #ux
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29 Nov
LinkedIn for Sales People in 30 Minutes a Week http://twrt.me/uw3bbe via @milesaustin @jeanniecw
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29 Nov
Killer customer service comes when you don't look at WHO is right, you look at WHAT is right. via @bcarroll7 #cxo #cem
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29 Nov
How Apple and Microsoft are selling the cloud to humans http://pulse.me/s/3zP3i via @meannie #cem
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29 Nov
Inside the Apple Store http://bit.ly/sMcDu2 #cem #ux
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29 Nov
It's the customer experience! Great notes from former head of Apple stores. http://ow.ly/1BbWne via @meannie @robleavitt #cem
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29 Nov
http://NPR.org ? Leonardo's To-Do List http://lnkd.in/nJiwTN
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29 Nov
Easier Is Better Than Better http://lnkd.in/nzcMgE
Choypw

29 Nov
21 Examples of Single Colored Backgrounds in Web Design http://lnkd.in/XKyaPK
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29 Nov
What will your customers do with your product next? http://feedly.com/k/vxNYt3 via @wimrampen #cocreation #ux
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29 Nov
Asking the right customer experience questions http://bit.ly/t5idMo via @sirpowell #cem
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