24 August 2010

one ECB (version 10.8.24)

Consistent positive Employee experience (Ee) delivers a 1+1=1 impact, for every employee is engaged and aligned with ONE goal.

Consistent positive Customer experience (Ce) delivers a 1+1>2 impact, for both customer and firm co-create value to achieve win-win success.

Consistent positive Brand experience (Be) delivers a 1+1=infinity impact, for customer advocacy builds sustainable mind share and market share.

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