25 August 2010
experience (version 10.8.25)
experience is an evaluation process on value delivered at touchpoint.
* Keep staring at the black dot... after a while the gray haze around it will appear to shrink.
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The Essence of Touchpoint eXperience Management.
Upside down drives everything negative. Downside up reverses negative to positive.
Stay positive. Stay downside up!
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