Tweets of 20-26 Jun 2012

26 Jun
"The Customer Experience journey never has an end" Kevin Peters, Office Depot CEO via @Andrew_Reise #cem
‏@Choypw

26 Jun
For Your Company To Last, The “Brand” Must Die. But Stories Should Survive http://bit.ly/LMkAMx via @FastCoDesign
‏@Choypw

26 Jun
Far-Fetched Ideas Are Fun. But Innovation Usually Starts Small http://bit.ly/KARDAH by @_Continuum's Daniel Sobol via @FastCoDesign
‏@Choypw

26 Jun
impossible = i m possible! #motivation #hr #culture #custserv
‏@Choypw

26 Jun
Quick shortcuts (in search of) http://bit.ly/Nvqn7R via @ThisIsSethsBlog
‏@Choypw

26 Jun
Achieving #Brand Integrity http://cxjourney.blogspot.com/2012/05/achieving-brand-integrity.html?spref=tw via @Natski68 @CXJourney #cem
‏@Choypw

25 Jun
12 Most Essential Habits for Success http://goo.gl/x1vTx via @12Most @jeanniecw
‏@Choypw

25 Jun
Design Services That Deliver http://www.semanticfoundry.com/docs/servicesThatDeliver.pdf from HBR in 1984 via @GrahamHill @StrayTim #servicedesign #cem
‏@Choypw

25 Jun
Repeat. Share. That's all firm needs user to do. In return, firm needs to deliver CUP (consistent, unique, positive) experience. #cem #ux
‏@Choypw

24 Jun
Our friends don't love us for what we do; they love us for who we are (the same is true for customers, clients and employees). @simonsinek
‏@Choypw

24 Jun
We meet to depart http://risd.cc/MGLHYY via @johnmaeda
‏@Choypw

24 Jun
60 selfless ways to pay it forward http://goo.gl/ZFrQJ via @meannie
‏@Choypw

24 Jun
Seth's Blog: Where does trust come from? http://lnkd.in/W-uShK
‏@Choypw

24 Jun
How to Increase Your Starting Pay by 20% - Forbes http://lnkd.in/-DN7Pt
‏@Choypw

24 Jun
Business Model Canvas for User Experience by @TriKro http://bit.ly/PqtqkI via @TPDashboard #ux #cem
‏@Choypw

23 Jun
4 Things #Brand Advocates Want You to Know http://buff.ly/L2r5fP via @Jon_Ferrara
‏@Choypw

22 Jun
50 Tips to Keep a Customer http://slidesha.re/KgcZDa via @jimsmiller #custserv #cem
‏@Choypw

22 Jun
Customer Experience Journey http://bit.ly/KFvvew via @sorenmuus @TPDashboard #servicedesign #cem
‏@Choypw

22 Jun
#Culture Wins http://www.360connext.com/culture-wins/#.T-R0CL0CuOk.twitter via @jeanniecw
‏@Choypw

22 Jun
"Move retail into experience economy where customers buy experience w/benefits beyond product" @mkplantes http://bit.ly/M9sLTH via @joepine
‏@Choypw

22 Jun
Suck Less, One Touchpoint At A Time http://ow.ly/bKahN via @MichaelHinshaw #cem
‏@Choypw

21 Jun
Great discussion on what "experience" really means by @interactivate http://bit.ly/KSiGJk via @joepine #cem
‏@Choypw

20 Jun
Happy+Autonomous Employees Create Authentic Experiences for Consumers http://ellevetell.com/portfolio/creating-authentic-experiences/ via @joepine @lindsay_vee #cem
‏@Choypw

20 Jun
"Unless your brand is creating memorable experiences your online strategy will not achieve full potential" http://bit.ly/KSkf9T via @joepine
‏@Choypw

20 Jun
Mission: Engage Talent
Fast Company http://bit.ly/Lb59AV via @CXJourney #culture #leadership #hr
‏@Choypw

20 Jun
Amazement is not a single experience. It's the consistent outcome of expecting and getting the right thing. via @Hyken #custserv #cem
‏@Choypw

20 Jun
Your company is either creating #brand evangelists or brand terrorists via @JohnDiJulius #cem
‏@Choypw

20 Jun
The Heart Of Competitive Advantage In The Era Of #SmartCustomers http://ow.ly/bGrkQ via @MichaelHinshaw #cem
‏@Choypw