Tweets of 22-28 Mar 2011

Mar 28 23:39:27
What's best? Fail First, Fail Fast or Plan to Succeed? @GrahamHill #innochat
Choypw

Mar 28 23:37:34
The Art and Science of Experience Design - Experience Delivers http://adobe.ly/gSpfuZ via @Assistly #cem
Choypw

Mar 28 10:17:23
Don't get this wrong: no negative does not mean positive! #cem
Choypw

Mar 27 19:32:13
@Choypw You're welcome - and thx for your patience! I was traveling this week and some things (copying URL's) are not easy yet on my iPad...
LindaIreland

Mar 27 15:29:42
@LindaIreland Appreciate much.
Choypw

Mar 27 13:41:54
You might find this interesting, leadershipwise: http://bit.ly/dNkH5O via @tedcoine @GuyWinch #leadchange #leadbiz
Choypw

Mar 27 09:51:52
3 Levels of Strategy http://feedly.com/k/gb79ZO via @wimrampen
Choypw

Mar 26 23:44:40
@Choypw A very belated answer to your ? about steps of #cem. Here's a post on the final step w/links to rest: http://bit.ly/9whHMt Thoughts?
LindaIreland

Mar 26 06:19:14
Putting the ‘Relationship’ Back Into CRM – MIT Sloan Management Review http://bit.ly/f81yIr via @wimrampen @prem_k #scrm #crm
Choypw

Mar 26 06:17:10
9 ways to get your team ready for co-creation http://bit.ly/gBWNcx via @Jabaldaia @wimrampen #vcc
Choypw

Mar 25 12:26:17
$100 Billion Spent on Customer Engagement Solutions? http://bit.ly/gEziCI via @bsdalton @robinklein #cem
Choypw

Mar 25 08:49:24
The Customers’ Experience Does Not Happen At Your Touchpoints! http://bit.ly/gpqCSt via @experiencemind #cem
Choypw

Mar 24 23:44:55
“The most powerful form of marketing is an advocacy message from a trusted friend.” http://t.co/NT3Yge8 via @KnowledgeBishop #smm #leadbiz
Choypw

Mar 24 23:40:46
Think further out. It's much easier to tame a wild idea than reanimate a dead one. via @MARTYneumeier
Choypw

Mar 24 15:55:27
Top 50 Countdown: Key Behaviors that Help Create a Great Client Experience http://bit.ly/e01exd via @jimsmiller #custserv #cem
Choypw

Mar 24 14:41:13
Jobs MUST be prioritised. You should focus on those jobs that have the greatest value potential via @GrahamHill
Choypw

Mar 24 14:39:42
What Type Of Advertising Has The Most Influence? http://goo.gl/nD1bk via @mfauscette
Choypw

Mar 24 14:37:12
Value Creation Through Buyer Experience http://su.pr/2BPXsT via @YourCustomers #cem
Choypw

Mar 24 14:14:23
Companies rather hopefully believe customers join communitirs to do emotional, relational and social jobs via @GrahamHill 2/2
Choypw

Mar 24 14:13:36
IBM research shows customers mostly join comminities to get functional jobs done better, faster and cheaper via @GrahamHill ½
Choypw

Mar 24 12:28:30
Customer hire tools to do jobs. They may DIY if the tools make it faster, cheaper or easier via @GrahamHill
Choypw

Mar 24 09:12:16
The Art and Science of Experience Design http://t.co/whz4ilS via @AddThis @tdebaillon #cem
Choypw

Mar 24 06:07:06
Are you making something? http://j.mp/htdnR1 via @sethgodin #gtd
Choypw

Mar 24 06:05:22
Trust = your expertise offered in service of others, divided by your drive to push your brand. via @malfletcher #custserv #leader #cem
Choypw

Mar 23 15:53:06
Unravelling the Gordian knot of brand contact http://bit.ly/e3hcmJ via @ZenithOptimedia #cem
Choypw

Mar 23 15:51:55
"Personal Communication, the most important touchpoint." http://bit.ly/ev3OVL via @ZenithOptimedia #cem
Choypw

Mar 23 15:47:28
Touchpoints Across China: The Global Context http://bit.ly/hFMMvp #cem
Choypw

Mar 23 12:49:31
Best-Practices in Customer-Experience Leadership http://ow.ly/4jDJX via @AMAnet #Marketing #Management #cem
Choypw

Mar 23 12:05:04
Per Forrester, 76% of brands seek to differentiate on #cxp! http://bit.ly/fw7lhX via @Choypw #custserv
KnowledgeBishop

Mar 23 10:42:44
@LindaIreland I was reading your article http://read.bi/eH0SQu, and you have identified steps of #cem. May I have all steps please?
Choypw

Mar 23 10:24:40
Innovation Always Starts With Empathy; Look at Zipcar & Even Apple http://t.co/kaEQ4Ri via @VenessaMiemis @choypw
JohnReaves

Mar 23 09:12:40
Design Thinking Won't Save You... (But It Really Might Help) by @helenwalters http://is.gd/F4meRo via @JohnReaves @GrahamHill
Choypw

Mar 23 08:40:30
"Would you like fries with that?" http://read.bi/eH0SQu via @Houthum #custserv #cem
Choypw

Mar 23 05:19:40
Engage your customer. Give them a great experience. AND help them reach their goal. http://post.ly/1n5V2 via @ErikPosthuma
Choypw

Mar 23 01:13:42
When Values push comes to Value shove, it is VALUE that comes out on top http://is.gd/AmLsqy via @GrahamHill
Choypw

Mar 22 16:07:25
Innovation Always Starts With Empathy; Look at Zipcar and Even Apple http://t.co/kaEQ4Ri via @VenessaMiemis
Choypw

Mar 22 14:22:18
Does Our “Value” Align With How Customers Define #Value? http://su.pr/1ybioO via @YourCustomers
Choypw

Mar 22 10:29:02
Some models for the design thinking process http://bit.ly/etzm9A via @tdebaillon
Choypw

Mar 22 05:18:24
What jobs are your customers hiring your products to do? http://bit.ly/eA1mG4
Choypw

Mar 22 01:12:08
10 essential quotes from Tennyson http://bbc.in/fpjrm0 via @LindaIreland @Engagingbrand
Choypw

Mar 22 01:08:43
Defining Value http://feedly.com/k/i3IDul via @wimrampen
Choypw