16 December 2011

Tweets of 6-12 Dec 2011

12 Dec
Link between service design thinking and lean in startups http://www.slideshare.net/akhella/design-thinking-for-startups-1971227 via @GrowthStories
Choypw

12 Dec
Retain Employees By Making Work Matter http://ow.ly/1BbX7F via @meannie @Hyken
Choypw

11 Dec
What are the four types of #creativity? http://ht.ly/7Vclj via @ralph_ohr @bakadesuyo
Choypw

11 Dec
12 Steps to Ignite Customer Passion http://bit.ly/z5VlE via @billquiseng @KateNasser #custserv #cem #cctr #scrm
Choypw

11 Dec
Adam Smith was no dummy! From the archives: Want Profits? Start Here. http://bit.ly/ksJy7j via @tedcoine #sustbiz
Choypw

10 Dec
Top 50 Thinkers http://bit.ly/uvIvHJ via @ralph_ohr @constantinidesa | How come there is no Chinese on list!?
Choypw

10 Dec
The Unexpected Links Between Happiness and Choice http://bit.ly/vScBaN via @ralph_ohr @raesmaa
Choypw

10 Dec
Co-opting Customer Competence http://j.mp/ttYUz3 via @wimrampen @tobygoldblatt @BrianVellmure
Choypw

10 Dec
If and how well solved = your success. TY 4RT @Choypw: Every customer experience starts with a person who has a need. via @lindaireland #cem
LindaIreland

9 Dec
#Brand Experience: highlights from the 2011 Best Experience Brands Global Study http://wp.me/p13YWP-O9 via @thecustomerblog
Choypw

9 Dec
Enhancing Employee Productivity http://bit.ly/tAxPA2
Choypw

9 Dec
Every customer experience starts with a person who has a need. via @lindaireland #cem
Choypw

9 Dec
Using the Voice of Your Employees (VoE) to Improve the Employee Experience http://bit.ly/s1wk75
Choypw

9 Dec
Are You Giving Your Employees a Great Experience http://bit.ly/umJ2TD
Choypw

9 Dec
9 Extreme Creativity Questions from Peter's Laws http://bit.ly/nA3CLW via @Brainzooming #Creativity #Ideas
Choypw

9 Dec
Can You Identify These Brands Without Seeing Their Names Or Logos? http://lnkd.in/upsNsW
Choypw

9 Dec
Why Trust Matters More Than Ever for Brands http://lnkd.in/-wBBFS
Choypw

9 Dec
How and why we buy http://su.pr/6EHwIs via @YourCustomers
Choypw

9 Dec
Understanding Consumer Touchpoints: Mastering the Media Mix http://twrt.me/5ua2nu via @crmmetrix @jeanniecw #cem
Choypw

9 Dec
Apple Tablets not new (HP had tablet in 1990s), iPods not new (MP3 existed). Key is customer readiness via @ExponentialEdge @nedkumar #ux
Choypw

9 Dec
12 Most Underutilized #Brand Touchpoints http://twrt.me/hbcxa7 via @12Most @jeanniecw #cem #ux
Choypw

9 Dec
Voice of the Customer through the Employee http://blog.vovici.com/blog/bid/80668/Voice-of-the-Customer-through-the-Employee via @thecustomerblog #cem
Choypw

9 Dec
Customer experience is the goal, but what are the first steps for telcos? http://bit.ly/uoBlsA via @thecustomerblog #cem
Choypw

8 Dec
Customer Experience Trends for 2012 http://wp.me/pvdyA-5S via @DesignThinkers @protopartners @wimrampen @ElsbethBoes #cem
Choypw

8 Dec
Good #UX in the Wild: Dropbox's attention to detail on their download page http://pulse.me/s/3PHPv via @DeliverBliss #cem
Choypw

7 Dec
It's kind of a weird tradition to bring a tree into the house and hang stuff on it! via @Cogiva | lol!!!
Choypw

7 Dec
Listening, actions and willingness are three ways to create powerful #employee #engagement http://bit.ly/u9MhZi via @TheForumCorp
Choypw

6 Dec
Great poster: Ira Glass on doing creative work http://bit.ly/uDDwTC via @timkastelle
Choypw

6 Dec
Minimalist Web Design: How Minimal is Too Minimal? http://lnkd.in/9i8bjK
Choypw

6 Dec
I Don't Understand What Anyone Is Saying Anymore http://lnkd.in/mf4pxT
Choypw

6 Dec
What is co-creation? http://vimeo.com/32838443 via @johannabragge @fronteerstrat #cocreation #innovation
Choypw

6 Dec
A5: If VOE is done right, VOE = VOC. #cxo
Choypw

6 Dec
A4: Create a no blame culture to make it safe for employees to be honest with negative feedback. #cxo
Choypw

6 Dec
@redtype Last in last out. :)
Choypw

6 Dec
A2: No feedback is bad feedback. Listen to all. #cxo
Choypw

6 Dec
A1: Employee wants to be heard. So keep mouth shut and just listen. #cxo
Choypw

6 Dec
#Gamification is here to stay http://bit.ly/uIr9pw How to use #game mechanics to create #brand #loyalty via @TheForumCorp @EricMarkowitz
Choypw

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