Tweets of 11-17 Oct 2011

Oct 17 13:52:01
The history of #servicedesign tools http://t.co/8rBDHSZ2 via @GrowthStories @serv4impact #cem
Choypw

Oct 17 12:10:14
The customer experience void http://t.co/iUooD27G via @thecustomerblog #cem
Choypw

Oct 17 12:06:36
Innovating with services http://t.co/S2PTwcS5 via @GrowthStories #serviceinnovation #servicedesign
Choypw

Oct 17 12:03:48
Top 50 #Experiential Guerrilla #Marketing Campaigns http://t.co/o2OX9hx7 via @Eventige
Choypw

Oct 16 14:53:21
What is world class customer service? via @gweilo97 @CustVox http://t.co/hGH7BVCX #custserv #cem
Choypw

Oct 16 14:51:40
The Evolution of Customer Service http://t.co/bq07Z5kw via @GrowthStories @mjayliebs #custserv #cem
Choypw

Oct 15 15:30:57
Excellent presentation slides by Tom Hulme of IDEO http://t.co/6XvLFxp1 via @thecustomerblog
Choypw

Oct 15 04:57:02
#CustExp is collection of memories - consistency is key, but 1st & last impression matters most via @ValaAfshar | Relevance matters most.
Choypw

Oct 15 03:37:41
Less is more. http://t.co/NBbhyafs via @robbinphillips @DeliverBliss
Choypw

Oct 14 23:22:37
10 Extreme Lessons on Bizarre Customer Experience http://t.co/VEEwURDX via @katenasser @DeliverBliss #cem
Choypw

Oct 14 23:18:54
A #B2B #Marketing-#Sales Funnel Disconnect http://t.co/Bwk1FCz2 via @LaurenEHarper @ardath421
Choypw

Oct 14 12:13:07
Howard Schultz/Starbucks: 18 insights and lessons from a customer experience master http://t.co/sQ9DpHXD via @thecustomerblog #cem
Choypw

Oct 14 08:14:13
The Secret to Dealing With Difficult People: It's About You - Tony Schwartz via @jvdt
Choypw

Oct 14 03:06:21
Eric Schmidt on Steve Jobs: http://t.co/HfBuiuFY via @avinash
Choypw

Oct 13 10:46:45
Good Customer Experience? It Depends on a Good Employee Experience http://t.co/O5OeU36d via @OnionInsights @CustVox #cem cc @joepine
Choypw

Oct 13 07:42:27
Improving and redesigning consumer #touchpoints: the receipt http://t.co/L1xy5qzG via @GrowthStories #servicedesign #cem #ux
Choypw

Oct 13 00:19:47
New IBM Global CMO study 'From Stretched to Strengthened' http://t.co/K1GcyUSk via @GrahamHill
Choypw

Oct 13 00:18:19
"The Customer Experience Deficit: Opportunities for Growth in the Retail Industry" http://t.co/bqY1tjUy via @MichaelHinshaw #cem
Choypw

Oct 12 14:36:41
Want to improve your pitching? Check out http://t.co/sifQOXEZ http://t.co/nf7bN5qg for some useful guidelines via @GrahamHill #crm #scrm
Choypw

Oct 12 07:46:46
#Brand Power To The People: J&J Takes Lead In Forbes Ranking http://t.co/wLvGsPxL via @LindaIreland #cem
Choypw

Oct 11 23:51:20
The first step on the consumer journey can be from any message from any source. http://t.co/xuYRvKHX via @Assistly #custserv #cem
Choypw

Oct 11 15:02:39
Entertaining short video on what "branding" means http://t.co/yfzDJSH0 via @Assistly
Choypw